Sales Contract

Sales Agreement

Article 1: This agreement covers the rights and obligations of the parties regarding the sale and delivery of the product, whose qualities and sale price are specified below, by the seller to the buyer, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on the Procedures and Principles of the Application of Distance Contracts.

Article 2: SELLER INFORMATION: COMPANY NAME: MİRAC HACAMAT PLASTİK ÜRÜNLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ
ADDRESS: İNCİRLİ MAH. 78 SK. NO: 12 A KEÇİÖREN/ ANKARA
TAX NUMBER: 6211070533

Article 3: BUYER INFORMATION: All members:
All buyers who become members of the e-commerce store mirachacamat.com and make purchases. (Hereinafter referred to as the buyer or customer).

Article 4: SUBJECT OF THE AGREEMENT AND PRODUCT INFORMATION: The type, quantity, brand/model, color, quantity, sale price, and payment method of the goods/product or service are as stated on the site, and these commitments may change without notice to the buyer.

Article 5: GENERAL PROVISIONS 5.1 - The BUYER declares that they have read and are informed of the basic qualities, sales price, and payment method of the product subject to the agreement, as well as all preliminary information regarding the delivery, and that they have provided the necessary confirmation in electronic form.
5.2 - The product subject to the contract is delivered to the buyer or the person/organization at the address indicated by the buyer within the time period specified in the preliminary information, depending on the distance of the buyer's residence, provided that the legal 30-day period is not exceeded for each product.
5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the seller cannot be held responsible for the refusal of the delivery by the person or organization to be delivered.
5.4 - The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualities specified in the order, and with any relevant warranty documents and user manuals, if applicable.
5.5 - For the delivery of the product subject to the contract, it is required that this agreement be electronically confirmed by the buyer and that the sales price is paid in the form of payment preferred by the buyer. If for any reason the product price is not paid or is canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
5.6 - If, after the delivery of the product, the credit card belonging to the buyer is used by unauthorized persons in an unlawful manner not due to the fault of the buyer, and if the related bank or financial institution does not pay the seller the product price, the buyer is obliged to return the product delivered to them or to the institution specified in the sales contract to the SELLER within 3 business days. In such a case, the shipping costs belong to the buyer.
5.7 - If the SELLER is unable to deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as weather conditions that prevent transportation, interruption of transportation, the seller is obliged to notify the buyer of the situation. In this case, the buyer may exercise their right to cancel the order, replace the product subject to the contract with an equivalent one, and/or postpone the delivery period until the obstacle is removed. If the buyer cancels the order, the SELLER will attempt to cancel the credit card slip and refund the relevant amount to the buyer's account within 7 days, and the transaction will be notified to the buyer via email. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.
5.8 - In the event that the products delivered to the buyer and/or the person and/or institution to whom the delivery is made are defective or damaged, necessary repair or replacement procedures will be carried out within the warranty terms, and the relevant product(s) will be sent to the SELLER within 7 days from the date the buyer receives them, with the shipping costs covered by the SELLER. If the 7-day period is exceeded, the buyer is responsible for taking the product they have received to the relevant service center.
5.9 - This agreement becomes valid after being electronically confirmed by the buyer (after the membership is completed) and delivered to the Miraç Hacamat Depot.

Article 6: RIGHT OF WITHDRAWAL: The buyer has the right to withdraw from the contract within seven (7) days from the delivery of the product subject to the contract to themselves or to the person/organization at the address indicated. To exercise the right of withdrawal, it is necessary to notify the SELLER by fax or email within this period, and the product must be unused and the packaging must not be damaged within the framework of the provisions of Article 7. If this right is exercised, it is obligatory to return the original sales invoice and a copy of the cargo delivery receipt of the product delivered to the third party or the buyer. Upon receipt of these documents, the SELLER will attempt to refund the product price to the buyer's credit card account within 7 days, and the transaction will be notified to the buyer via email. The SELLER cannot be held responsible for delays caused by the bank. If the original sales invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the returned product due to the right of withdrawal is borne by the buyer. Additionally, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, software and programs that can be copied, products that spoil quickly or are past their expiration date. The right of withdrawal can only be exercised if the product’s packaging has not been opened, the seal is intact, and the product has not been used.

Article 7: AUTHORIZED COURT: In the implementation of this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, and Consumer Courts in the buyer's or seller's place of residence are authorized. If the order is confirmed electronically, the buyer is deemed to have accepted all the terms of this agreement.